Here’s what we did with your feedback

Below are some of the projects we have recently consulted on and their outcomes.

We asked

In May 2021, we conducted the annual survey that captures the community’s perception of safety in the central city and helps ensure the actions and activities occurring as part of our Central City Safety Strategy are still working or what areas need to be focused on.

You said

Over four weeks, we received 799 submissions. Some of the themes as to why people feel safe in our central city included crowds, security officers including the City Safe team and good lighting in certain parts of the central city. Some of the themes as to why people feel unsafe in our central city included the presence of homeless people, anti-social behaviour including fights, gatherings of youths loitering, intoxicated people and lack of road safety.

We did

The results were reported to the Community Committee meeting in August 2021 for their review and will be used to inform Council on priorities and activities to focus on improving safety in the central city for the next financial year.

We asked

In May 2021 we asked for feedback on open air burning in Hamilton Kirikiriroa and invited Hamiltonians to share their thoughts on a proposal to revoke the existing Open Air Burning Bylaw 2015.

After a comprehensive review, Council recognised that it was no longer fit for purpose it and was no longer required. This was because the rules covered in the Bylaw are now better addressed by other regulations and certain fire control responsibilities have transferred from Hamilton City Council to the new Fire and Emergency New Zealand organisation (FENZ).

You said

We received 31 responses on our proposal, with a variety of different feedback points. Submitter views were evenly spread between the two options, with 45% supporting the revocation of the bylaw (14 submitters) and 55% preferring to retain the Bylaw (17 submitters).

The 14 submitters in favour of revoking the Bylaw supported reducing unnecessary regulation, and noted that Council waste services are sufficient to manage waste without needing to burn rubbish.

Of the 17 submitters who supported keeping the bylaw, nine submitters made comments in their submission – including eight who misinterpreted the impact of the Bylaw itself. This included misunderstanding which regulations manage the burning of rubbish and concern that revoking the Bylaw would mean Council wouldn’t respond to outdoor burning causing a nuisance. Some submitters also misinterpreted that the change would mean traditional open air cooking/braziers will be banned.

Feedback was discussed at the Community Committee meeting on 26 August and Council staff recommend revoking the Open Air Burning Bylaw because the Open Air Burning Bylaw is no longer the most effective means to manage open air burning in Hamilton.

We did

Council took submitters feedback into account and made the decision to revoke the Bylaw. Changes come into effect on 30 September 2021.

This means that from 5 October 2021, complaints about open air burning in the city will be responded to as usual, but if enforcement action is required, it will be taken under the Waste Management and Minimisation Bylaw.

Council is also working to provide better resources to ensure there are no major misunderstandings when it comes to reporting fires and open air burning in Hamilton.

Information on managing open air fires can be found here

We asked

In response to a NZ Police request to address illegal and inappropriate behaviour in The Boulevard area (Te Rapa), we proposed a night-time Light Motor Vehicle Prohibition, under the Hamilton Traffic Bylaw 2015. This proposal was consulted on with the businesses and property owners located in this area on these streets: The Boulevard, Kahu Crescent, Norman Hayward Place, Parkinson Place, Udy Place, Barnett Place, De Leeuw Place and Simsey Place. 

You said

The businesses and property owners in this area were in favour of supporting the Light Motor Vehicle Prohibition, which means cars, utes and vans are banned from these streets between the hours of 9pm and 4am, unless they are there on legitimate business.

We did

The Light Motor Vehicle Prohibition was accepted and will be brought into effect in 2021.

We asked

In January/February 2021, we asked the community if Korikori Green (a road in Rototuna North connecting North City Road and Kimbrae Drive) should be declared a pedestrian mall. This would mean a section of Korikori Green is closed to through traffic, unless prior permission from Council has been given to open Korikori Green to vehicles in relation to an event in Korikori Park or the surrounding area. The proposed change supports the development of the Rototuna Village, and the increasing number of people who travel through this area on foot or bike, and our focus on making our transport network safe for all.

You said

Over four weeks we received 154 submissions. Of those, 73% agreed with Council’s proposal to declare a section of Korikori Green a pedestrian mall. Some of the top themes to support this change were centred around making it safer for everyone; that it would prevent traffic issues such as speeding, those who use it as a short cut and when they result in traffic jams; that it will prevent cars using it to race along; and that it will promote walking and cycling.

We did

The pedestrian mall declaration and closure of Korikori Green to through traffic was brought into force from June 2021. This means the electronic bollards midway along Korikori Green are now raised. They can be lowered when vehicles need access to the park, such as when there are large sports events.

We asked

In November 2020, Hamilton City Council sought feedback on protecting and managing stormwater in Hamilton Kirikiriroa. We invited Hamiltonians to share their thoughts on a proposal to make several changes to its Stormwater Bylaw 2015. The proposed changes aimed to ensure the Bylaw was still fit for purpose, as well as easy to understand and enforceable.

Feedback was sought specifically on the following:

  • Recognition of the relationship of Waikato-Tainui with the Waikato River and the need to protect and restore it.
  • Connection approvals – stronger controls proposed to manage effects on the stormwater network and ensure compliance with Council’s stormwater discharge consent.
  • Contaminant controls on pool water and building sites.
  • Responsibility for maintenance of private stormwater systems.
  • Effectiveness of private stormwater management devices and Council’s ability to access land for inspection and cost recovery.
  • Works being carried out in close proximity to public stormwater infrastructure – requirement for application.
  • Making the Bylaw easier to understand for the public.

You said

We received 18 responses with a variety of different feedback points. The majority of the feedback supported the proposed changes.

  • Submitters were particularly keen to see awareness raised on the importance of maintaining and improving water quality in Hamilton Kirikiriroa (and New Zealand).
  • Three submitters had their say in person.
  • To gain even more insight on some of the issues raised, staff also spoke directly with some submitters.

We did

Council supported the proposed changes and amendments have been made to the Bylaw. These include:

  • the addition or amendment of some definitions to make sure the meanings of these terms are clear.
  • prohibiting the discharge of swimming pool water to the stormwater system without approval. The Bylaw now requires swimming pool water to go to the wastewater system or to soak to land.
  • requiring all building activities to have sediment controls in place.  
  • prohibiting excessive loading on the city’s stormwater network that could cause damage to pipes.
  • requiring people to apply for a consent if they wish to build within five metres of the public stormwater system.
  • requiring property occupiers to have similar responsibilities to actual property owners, in terms of keeping watercourses on their property clear from blockages that may cause flooding.
  • advising property owners and/or occupiers to seek advice on how to retain any ecological value their watercourse might hold.
  • requiring all connections to comply with Council’s requirements (for example, District Plan rules and management plans).   
  • prohibiting property owners and/or occupiers from discharging stormwater from an area that is bigger than the size allowed for in the District Plan rules.  
  • requiring property owners and/or occupiers to ensure that their private stormwater system is in good order.
  • allowing Council to impose timeframes and do any private property works it considers necessary to protect the stormwater network. 
  • requiring the property owners and/or occupiers of high-risk facilities to:
  • have up-to-date pollution control plans
  • educate employees on stormwater network protection
  • display their spill control plans on site. 
  • Council making it clear to property owners and/or occupiers about what will happen if there is a breach of the Bylaw.

The changes come into effect from 1 October 2021.

The full Stormwater Bylaw 2015 can be found here. (PDF, 318KB) 

We asked

Earlier this year Hamilton City Council sought public views on proposals to change the policy as part of a scheduled review. The consultation process included discussions with central city businesses and food truck operators as well as the wider public.

You said

We considered 90 submissions, 77% in favour of allowing food trucks to operate, with two submitters speaking at the Council’s Hearing and Engagement Committee.

We did

We approved changes to the policy to allow food trucks and mobile shops to operate, provided it is as part of a permitted wider event, and not one solely based on food vending. Food trucks would be limited to operating only during the hours the event was permitted for.

The policy also changes the area covered by the policy, extending it to include all that area between London St and Knox St, and between Angelsea St and the Waikato River.

Council noted the policy’s intent is to add vibrancy to the central city, but it was also important to ensure policy changes considered the views of existing central city businesses. A review of the policy and its benefits for the central city has been scheduled for 2023.

The revised policy, including a name change to the Trading in Public Places Policy, was approved unanimously. View the Trading in Public Places Policy.

We asked

In October 2020 we proposed changing the speed limit on all residential streets within the Huntington and St James areas from 50km/h to 40km/h as part of our ongoing focus on safer streets for all. 

You said

Over 3 weeks we received 58 submissions. Of those, 25 were in support of a reduction of the speed limit from 50km/h to 40km/h on all residential streets within the Huntington and St James areas

We did

The lower 40km/h speed limit was approved at the 1 December Hearings and Engagement Committee meeting. It will come into effect on 5 April 2021.

We asked

Council consulted the community over four weeks in August and September on three possible locations for the new area. Tauhara Park in Rototuna and Resthills Park in Glenview were also considered.

All three parks are already off-leash exercise spaces and have existing infrastructure such as off-street parking and toilets.

You said

We received 1478 public submissions, with a strong concentration of feedback from residents near the three parks.

Tauhara Park and Minogue Park were the most popular community choices with 583 submissions in favour of Tauhara Park and 582 in favour of Minogue Park.

We did

We chose Minogue Park for Hamilton’s first fenced dog exercise area. The new 1ha area can be built further away from neighbours and doesn’t require a resource consent, so construction can start earlier.

Funding of $177,000 for the new pooch play space was approved through the 2018-28 Long-Term Plan. The new area will be designed to blend into the park. It will be planted with natives and will include seats and a doggy water fountain. Rules of use will be clearly displayed.

Construction will start in mid-October and the area should be open in time for summer.

We asked

As part of the review of the draft Hamilton Gardens Management Plan, we asked what you thought about a new layout concept for Hamilton Gardens. This was a revision of a concept put to the community in 2019. The changes allow for further development of the Gardens and address issues such as congestion, traffic flow and improving the Gardens’ connection with the river.

You said

We received 875 responses with 84% of respondents in favour of the new concept.

Some people asked to make an oral submission to the Council. You can read more about the Hearings and Engagement Committee meeting and some of the ideas presented by the public here. The committee agenda includes a full report on the community engagement, which identifies common themes such as parking, alternative modes of transport and developing pedestrian access across the river.

We did

The Community Committee will consider the draft Hamilton Gardens Management Plan again later this year, including feedback from the community on the Gardens layout and other aspects of the draft management plan. We will update this page after that meeting.

We asked

Earlier this year we asked what you thought of our draft design for an upgrade of Nawton’s much-loved Elliot Park playground and skatepark. We’re extending and improving the skatepark, renewing play equipment and park furniture, and adding a half basketball court and more shade.

You said

We received 115 responses with most positive about the design, especially the addition of a half basketball court. The skate community asked for changes to some of the new skatepark features.

We did

We made some changes to the final design of the skatepark based on your suggestions. We reduced the number of quarter pipes, added new features, including a replica fire hydrant, and adapted others for beginner skaters.

Construction will begin in July so the playground can reopen in time for summer 2020.

We asked

Earlier this year we asked you what you thought about our city's parks, playgrounds, river paths and natural areas.  375 people responded.

You said

We did

The Parks and Open Spaces Team will use the feedback from the survey along with the Hamilton Play Strategy results received earlier in the year to develop further priorities as part of the Council’s 2021-31 10-Year Plan.

We asked

The Council asked for public feedback on the draft Hamilton Speed Management Plan which included seven principles and 4 prioritisation areas.

You said

We received 125 submissions. 80% of the submissions were in favour of the principles and prioritisation process set out in the plan.

We did

The Council decided on 18 June 2019 to adopt the Hamilton Speed Management Plan 2019. The 2015 Speed management Policy was retired.

We asked

Quentin Residential Ltd (QRL) lodged a proposal for an enlarged Special Housing Area (SHA) site at Quentin Drive near Hamilton Lake. The enlarged site comprises the original 2ha Quentin Drive SHA proposal approved by the Council on 10 May 2018 (which is still with the Government for a final decision), plus the site currently occupied by Jack House Transit Limited. The enlarged site is 4.17ha and proposes a yield of 111 homes in total, equating to accommodation for approximately 300 people.

We sought feedback on the proposal from residents in the area for four weeks (18 March 2019 to 12 April 2019).

You said

We received 37 responses, including five supportive responses, eight raising concerns and 23 opposing responses. There was support for more housing in the area, noting that the area was well located near existing amenities such as the lake, hospital and town. Supporters also noted that there was sufficient traffic infrastructure to manage vehicle movements from Quentin Drive. There were concerns about traffic, access to schooling, safety, noise, increased crime and the loss of privacy. Submitters also identified concerns regarding poor drainage.

We did

We invited submitters to speak to their feedback at an Extraordinary Council meeting on 29 April 2019, and several parties took up this offer. As a result, the resolution to recommend the proposal to the Government was amended to include a requirement for QRL to work with Te Haa o te Whenua o Kirikiriroa to complete a cultural assessment prior to applying for a qualifying development consent and for a piece of land adjacent to the site to be regarded as an affected party.

The application is now with the Ministry of Housing and Urban Development for consideration. The letter to the Minister noted that, in addition to their contractual obligations, QRL has committed to work with local residents to address their concerns.

We asked

Two proposals for Your Rototuna were provided for consideration. These reflected the community’s wishes to “create a welcoming community village with flexible, inviting, connected and usable spaces”. Both two proposals presented were possible within the $19.6M budget. We asked for people’s views on what they liked, or didn’t like about them, as well as the views on where the Council should prioritise spending in Rototuna. We used the feedback received to review the proposals and help us develop a final concept.

You said

Overall, residents stressed they wanted a village that would be a place where everyone could feel at home: inclusive, welcoming and connected to the wider community.  There were themes that emerged which will and are being considered in the next phases of design – including a common desire to see the Rototuna village celebrate the past, future and diversity of all people who live there.

Specific elements of feedback on the two proposals included:

  • use of good lighting and clear connections for people
  • developing North City Rd with pedestrians, cyclists, mobility scooters as priority users
  • providing specialised car parks near key destinations for specific users such as people with higher mobility needs
  • skatepark and playground to be further away from the library entrance
  • ensuring all key recreational facilities are within sightline of each other
  • using different varieties of trees that will enhance shade and add character and colour
  • creating a real sense of “heart” and activity in the village square and establishing this as a linking element between all facilities
  • making buildings interesting and colourful
  • providing a public toilet.

We did

We received more than 1000 comments on the proposed Rototuna village designs which were then used to develop the updated “Rototuna Revisited” proposal. Which can be found here.

We asked

In March, we ran a three-week public engagement process to determine where the next fenced dog exercise area should be constructed in Hamilton.

This project is part of our Pooches in Parks plan, which also outlines where dog owners can exercise their pets off-lead in specified parks around our city. The new fenced dog area is an outcome of the 2018-2018 10-Year Plan.

We ran a simple public consultation process, giving the community an opportunity to nominate which of three parks was the preference for this new asset.

The parks were:

  • Innes Common
  • Tauhara Park
  • Resthills Park

The consultation ran for three weeks, and included a direct invitation to registered dog owners and dog clubs to provide comment.

You said

We had more than 1320 responses to our online and postal engagement survey for this project.

Innes Common emerged as the clear favourite, preferred by more than 650 people who responded. Tauhara Park was selected by 454 respondents, with Resthills Park the least preferred with just 183 responses.

Respondents who preferred Innes Common noted its central location and the fact it is already a popular park for people who want to exercise their dogs. Safety, popularity and ease of access were also cited as reasons this park was preferred.

We did

Our staff will now begin project planning for the construction of a fenced dog exercise area at Innes Common. The specific site is on the southwestern side of the park, behind the Hamilton Yacht Club complex.

This project will be completed by the end of the 2018/19 financial year.

We asked

Between November 2018 to mid-January 2019 we sought your feedback on the Draft Plan. We asked whether you agreed with the general direction of the plan, and whether you had any suggestions to improve the plan.

You said

We received 10 responses. There was agreement on the general direction and that the plan is easy to follow. The inclusion of community gardens was suggested. A lot of the feedback related to operational matters that staff can address outside the scope of the plan.

We did

We included a general section on community gardens, and reference to Council’s community gardens guidelines. It was not considered appropriate to identify specific parks for community gardens as this is better determined when community groups express interest in establishing sustainable community gardens. Minor changes were also made to the Draft Plan to improve clarity and readability. 

We asked

We asked the public about their views on the Council’s preference to retain the existing two-ward system for the 2019 election (its initial proposal for representation). The public had one month to make a submission as part of this process, ending on 24 September. It should be noted that this formal consultation process was preceded by robust pre-consultation during which multiple representation options were canvassed with the public.

You said

37 people completed a submission and 8 (22%) were in support of the initial proposal and 29 (78%) were opposed. Those who were opposed sought alternative arrangements, including:

  • a change from the existing ward structure to an at-large system (11 submissions),
  • a change from the existing ward structure to increase the number of wards (11 submissions)
  • a reduction to the current number of councillors (5 submissions),
  • an increase to the current number of councillors (2 Submissions), and
  • the establishment of community boards (3 submissions).

We did

On 1 November 2018, following the mixed and contradictory feedback received through formal consultation, and the lack of a single, prevailing view about what the fairest and most effective representation arrangements for Hamilton are, the Council decided to adopt its initial proposal as its final proposal, that is, to retain the existing two-ward structure for the 2019 election. To find out more, please refer to the 1 November 2018 Council Report which is available online here.  The next steps in the Representation Review process are outlined in the timeline on our website here. The Council will know for certain what its representation arrangements are for 2019 on or before 11 April 2019.

We asked

We have asked for community feedback annually on the perceptions of day and night-time safety within the CBD for 5 years now to monitor progress on the Central City Safety Strategy.  515 responses to the community survey were received, with results for the 2018/19 year indicating an improved perception of safety which is supported by indicative police data showing a reduction of crime in the central city.

You said

Although the perception survey results indicate that people are feeling safer than last year in the CBD at night, it is acknowledged that there are still improvements needed to meet people’s aspirations of a safe CBD.  Comments received highlight the need for continual work around upgrading lighting, which will occur this year, as well as addressing the culture of alcohol consumption and anti-social behaviour.

We did

Council produces an annual Action List outlining the work occurring across the organisation to support the ongoing implementation of the Strategy. 

We asked

We asked the public for feedback on multiple options for representation arrangements for Hamilton back in June 2018. This was part of the pre-consultation phase of the Representation Review for the 2019 Elections, a process every council around New Zealand is required to undertake at least every six years. The Representation Review considers things like the number of wards (if any) that is best for our city, how many councillors we have and whether we should have community boards.

You said

Prior to the online pre-consultation survey, 1665 people responded to our Community Profile Survey which ran from 15 February to 30 April 2018. This survey included a question about the current representation arrangements for the city. 36% of the respondents to this survey thought the current representation arrangements for the city were adequate, 47% did not know and 17% did not think the current arrangements were adequate. 

In June 2018, 420 people completed our online pre-consultation survey which asked for feedback about four possible representation options for our city (‘at large’ (no wards), status quo, more wards and a mix of ‘at large’/wards). The survey also included questions about how many councillors we have and whether or not we need community boards.  38% of the people who completed the survey cited a preference for an ‘at large’ system and 41% preferred wards (either two wards or more than two wards). Full results of this survey can be found in the Council Report from 16 August 2018 here (points 54-102).

Further feedback from the public was also sought during pre-consultation, via a phone survey (500 respondents) and focus groups (25 participants). The survey and the focus groups focused on more specific questions to gain further clarity on feedback received via the online survey. 

The overall results from pre-consultation take into account multiple datasets, but a full summary of findings is available in points 93-102 of the 16 August Council Report online here.

We did

The Council considered all the feedback received during pre-consultation, alongside the broader research, and decided that the existing two-ward system remains the best fit for Hamilton for at least the 2019 election.  The status quo (the existing two-ward system with a Mayor elected across the whole city and no community boards) then became the Council’s initial proposal and was followed by a month-long formal consultation process, during which the public were again invited to submit feedback.

We asked

The Council asked for public feedback on the proposed Hamilton City Speed Limit Bylaw 2018 which included two changes; to enable future speed limits to be set via Council resolution, and to change the speed limit on Gordonton Rd.

You said

We received 145 submissions on the two proposed changes. 86% of the submissions were in favour of the change to the bylaw to allow speed limits to be set via Council resolution and 82% of the submissions were supportive of the proposed change to the speed limit on Gordonton Rd.

We did

The Council decided on 6 September 2018 to adopt the Hamilton City Speed Limit Bylaw 2018. The new bylaw and the new permanent 60km/h speed limit on Gordonton Rd will come into effect on 10 October 2018.